Customer Reviews Automation and Employee Rewards Platform
Automate the Edge customer review process on Google Reviews by hooking into one of our existing POS integrations.
Once a customer mentions a team member for their service, their positive track record will appear on your team leaderboard.
Boost team morale and foster a positive company culture with the Edge employee mobile app—available for Apple iOS & Android.
Our platform automatically tracks employee Google Reviews mentions, so your team gets recognized and paid for their exceptional customer service.
We make it easy for your employees to claim their rewards and incentives with direct deposit on our mobile app for iOS and Android.
Want to offer PTO and preferred scheduling instead of cash? Build positive relationships by setting custom employee rewards that matter the most to your team.
Announce new or updated products, sales processes, and service offerings with company-wide sales contests.
Set up automated competitions between sales reps to get your teams' competitive juices flowing.
Create new business development opportunities by surveying your employees and securing valuable feedback.
Create custom SMS call-to-actions and set up appointment bookings to encourage brand loyalty and boost sales revenue.
Grow your business through prospect engagement and improve customer satisfaction by responding to unsatisfied customers directly via SMS.
Open the door to new business opportunities by turning unhappy guests into a loyal client base with our customer communication platform.
Automate the customer feedback process to enable hassle-free Google Reviews for new and current customers.
Easily identify which of your current employees are providing the most consistently delightful customer experiences.
Learn the details so you can better incentivize extraordinary employees with recognition and custom employee rewards.
Edge integrates with over 75 major POS systems including Mindbody, Booker, ABC Fitness, Square, CDK Global, BLVD, Tekmetric, Clubready and more. If you're running your business on an existing POS system, we'll help you integrate it into our platform. Then, whenever someone makes a purchase, our solution will handle the rest, meaning you don't need to put in any extra work manually asking for reviews or manually setting up sales contests.
We've provided our services to thousands of different franchise and service brands in the US and Canada, helping businesses reward outstanding customer service, boost employee satisfaction, and supercharge sales. Some of the notable brands we've worked with include European Wax Center, Massage Envy, Gold's Gym, Xponential Fitness, Zoom Room, and Sandbox VR.
Edge's Flexible Employee Rewards solution allows you to create custom rewards that matter the most to your team. Whether it's paid time off, , gift cards, preferred scheduling or cash bonuses that make your employees tick, our employee incentives program empowers you to hand out the incentives that work for you.
Motivated employees drive business growth, let us show you how.
